- About this Privacy Notice
KSG Publishing Limited (T/A North Wales Magazine) is committed to protecting and respecting your privacy. We want you to know that we do not sell on or purchase personal information as part of our business. We are focussed solely on producing great quality magazines and publications focussed on beautiful North Wales.
For the purposes of the General Data Protection Regulation (GDPR), KSG Publishing Limited (T/A North Wales Magazine) is the “data controller”.
Our registered company address is: 27 Mortimer Street, London, W1T 3BL.
Address: PO BOX 142, Llandudno, LL30 9BL
Please read this privacy notice carefully so that you can see why and how we collect data from you and how it will used by us.
- What Data Do We Collect
We collect data from you when you use the contact form on our website, email us, telephone us or write to us.
We collect data when you request a service from us, such as a magazine subscription or subscribing to our newsletter, and when you enter a competition, or when you place an advert in our magazines/publications/website/social media platforms.
The information we collect includes your name, email address, postal address and phone number.
We also collect data for business to business marketing where we feel there is a genuine legitimate interest.
- How we use your information
We use your information in several different ways, as necessary and appropriate for our business, including:
Advertising Sales & Editorial – To contact local businesses and organisations who may be interested in advertising in our magazines/publications/website/social media platforms, or who may wish to provide information to our magazines/publications/website/social media platforms for editorial content.
Suppliers – to communicate with businesses who supply services and products to us.
Business Administration – For finance and accounting purposes, to contact customers who have placed an advert in our magazines/publications/website/social media platforms or who have taken out a magazine subscription, so we can send invoices and manage payments.
Customer Service – So we can respond to correspondence, enquiries and requests you ask of us. This could be by phone, email or post.
Subscriptions – In order to fulfil subscriptions, and post a magazine to you every month where you have requested this.
Newsletter – to send you our newsletter by email.
Competition Entries – So we can contact competition winners and to send information about our services and items which may be of interest to you. We also pass your details on to our competition partner. Details of the competition partner will be published in the magazines/publications/website/social media platforms each month alongside all the competition information. This data is not sold on, but as part of entering the competition, the prize provider for the specific competition you enter will receive your details so they can contact you about goods/services that you may be interested in. Where possible, we will also provide a link to the competition partner’s Privacy Notice. We do not accept any responsibility or liability for our competition partner’s policies.
- Who we share your data with and where it is stored
We store your information on our computer systems based in the UK, and we also store information with Cloud service providers in the US.
We use a number of third party organisations to help provide a professional service to our customers (i.e. accountancy services, graphic design, hosted website and email services).
These organisations act as “data processors” and are strictly controlled in how they may/may not use your information.
The information that we collect from you may be transferred to, stored and processed by a third party service provider. By submitting information to us, you agree to this transfer, storing or processing.
We use iCloud to help us store your information. Please see the link below to their Privacy Notice.
For email services, we use Zoho and 1&1 Ionos Ltd. Please see the link below to their Privacy Notices.
Our website (www.northwalesmagazine.com) is hosted by 1&1 Ionos Ltd. Please see the link below to their Privacy Notice.
We use Xero accounting software to manage our business finances and send invoices to our customers. Please see the link below to their Privacy Notice.
We use Bibby Financial Services Ltd for Invoice Factoring. From time to time, you may receive a telephone call or email from them to validate your invoices. Please see the below link to their Privacy Notice.
We use MagManager customer relationship management software to manage our interactions with current and potential customers. Please see the below link to their Privacy Notice.
- Your Rights
You can write to us at any time to request a copy of your information and to have any inaccuracies corrected. Where appropriate, you may also ask to have your personal information erased or object to any processing of your information.
No Longer wish to be contacted? If you do not wish to be contacted by us, you can opt out by writing to us at PO BOX 142, Llandudno, LL30 9BL, or email us at email@example.com
Need to update your records? If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name, address, etc.) then please contact us so that we can correct it. To do this, please write to us at PO BOX 142, Llandudno, LL30 9BL, or email us at firstname.lastname@example.org
Access to your information – If you wish to make a Subject Access Request so you know what information we hold about you, we will provide you with that information free of charge within 40 days of the date of your request. To obtain this information please write to us at PO BOX 142, Llandudno, LL30 9BL, or email us at email@example.com
- Changes to this Privacy Notice
We regularly review our privacy notice, and may make changes from time to time. Any changes made will be posted to this page, and will apply from the time we post them. This privacy notice was last changed on 5th August 2019.